brand
08.09.23

Defensibility for startups: why building your brand is important

By
Laura Derbyshire
Founder & Consultant, OSER

In today's competitive business landscape, startups face numerous challenges. One critical aspect that can set them apart from the competition and ensure long-term success is building a strong brand. Branding goes beyond just creating a logo or tagline; it encompasses the perception, reputation, and recognition of a company in the market - it is crucial for its survival and growth.

We all know how powerful branding can be, creating immense loyalty and emphatic brand fans - Apple, Nike, Supreme...to name but a few. But how does brand play out in the more functional areas such as the world of insurance branding where companies try hard to differentiate themselves to better tell their stories and create trust? New York-based home and renter’s insurance startup Lemonade sticks out because it heavily uses the colour pink, and its messaging is that of a friend that’s working to help you. The company also has a wild Instagram account that gives new meaning to your purchases being “covered.”

The modern startup landscape is rich with examples of companies that have created strong brand identities that are sure to last. Here are 6 key areas to developing a strong brand equity:

UNDERSTANDING DEFENSIBILITY

Defensibility refers to the ability of a startup to create a sustainable competitive advantage that protects its market position and allows it to fend off competitors. Startups often face threats from larger, well-established companies or new entrants trying to disrupt the market. By building a strong brand, startups can enhance their defensibility in several ways.

BUILDING TRUST AND CREATIVITY

A well-established brand builds trust and credibility among customers, investors, and partners. Startups can use branding to convey their unique value proposition, core values, and commitment to quality. By consistently delivering on these promises, they can gain the trust of their target audience and differentiate themselves from competitors.

CREATING CONSUMER LOYALTY

A strong brand creates an emotional connection with customers, fostering loyalty and repeat business. By consistently delivering exceptional products or services, startups can build a loyal customer base that becomes resistant to competitive offers. This customer loyalty acts as a defence mechanism against market fluctuations and new entrants.

DIFFERENTIATION AND A COMPETITIVE MARKET

In a crowded market, startups must find ways to stand out. Building a brand helps them differentiate their offerings from competitors and establish a unique selling proposition. By creating a distinct brand personality, startups can attract customers who resonate with their values, aesthetics, or mission, giving them a competitive edge.  

ATTRACTING TOP TALENT AND INVESTORS

A strong brand not only appeals to customers but also attracts top talent and investors. When a startup has a compelling brand story, a clear vision, and a positive reputation, it becomes an attractive destination for skilled professionals and potential investors. This helps in securing the best talent and funding, further strengthening the startup's defensibility.  

EXPANDING INTO NEW MARKETS

As startups grow, they may explore opportunities to expand into new markets. A strong brand can facilitate this expansion by providing a solid foundation and recognition. When a startup has an established brand, entering new markets becomes easier as customers already associate the brand with quality and trust.

In the highly competitive startup ecosystem, building a strong brand is crucial for defensibility. It allows startups to create a sustainable competitive advantage, build trust and credibility, foster customer loyalty, differentiate themselves, attract top talent and investors, and expand into new markets. By investing in branding, startups can establish themselves as formidable players in their respective industries and ensure long-term success.

If you're interested in exploring how you can create a stronger brand, book a free intro call with me.

"Your brand is the single most important investment you can make in your business". %%Steve Forbes, Editor-in-Chrief Forbes Magazine%%